As a wholesale supplier of office products, we understand that sometimes things can go wrong with shipments. That's why we want to remind our dealers that if you have an issue with a shipment, the best course of action is to contact your sales rep or our sales support team:

  1. Personalized Service: Our sales reps and sales support team know your business and your needs. They have a personal relationship with you and can provide a personalized level of service that you won't get from a generic customer service line.
  2. Faster Resolution: Our sales reps and sales support team have direct access to the resources and information needed to resolve your issue quickly. They can cut through red tape and get to the heart of the problem much faster than if you were to try and resolve it on your own.
  3. Accountability: We are accountable for your satisfaction. We have a vested interest in making sure that your issue is resolved to your satisfaction and that you remain a happy and loyal customer.
  4. Expert Advice: Our sales reps and sales support team have the expertise to help you avoid future issues with your shipments. They can provide advice and guidance on best practices for shipping and handling, and can recommend products and services that will help to ensure that your future shipments arrive on time and in good condition.

We understand that dealing with shipment issues can be frustrating and time-consuming. That's why we want to make sure that you know that we are here to help. By contacting your sales rep or our sales support team, you can get personalized service, faster resolution, accountability, and expert advice. We value our relationship with our dealers and want to make sure that we provide the best service possible. So if you have an issue with a shipment, don't hesitate to contact us. We're here to help.

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